Shipping Policy

Order Preparation

Orders are prepared after payment authorization. Processing time can vary according to product availability, order volume, verification requirements, and operating conditions. Shipment confirmation may be sent when tracking information is available.

Delivery Estimates

Delivery windows are estimates rather than guarantees. Carrier operations, customs processing, weather, seasonal volume, and other events outside our control can affect timing. We will provide reasonable support when a shipment needs review.

Delivery Details

Please check delivery information carefully before completing checkout. If an update is needed, contact us immediately. We will try to assist, but changes may not be possible after fulfillment begins or the order is transferred to a carrier.

Shipping support: service@norviliay.com